Refund policy

Return and Refund Policy
30‑Day Risk‑Free Guarantee
We want you to love your purchase. If you are not fully satisfied, you can return your item within 30 days of receiving it for a full refund.

Eligibility for Returns
To qualify for a return:
• The item must be in good condition
• All accessories (if any) must be included
• You must provide your order number or proof of purchase
If the product arrives damaged or defective, contact us immediately and we will replace it at no cost.

How to Start a Return
To begin a return, contact our support team at:
[your email]
Include:
• Your order number
• The reason for the return
• Photos if the item is damaged or defective
We will reply with return instructions.

Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Refunds typically take 3–5 business days to appear depending on your bank.

Exchanges
If you received a defective or damaged item, we will send a free replacement.
No need to return the original in most cases.

Order Cancellations
Orders can be cancelled within 12 hours of purchase.
After this window, the order may already be processed or shipped.

Lost or Damaged Packages
All orders are protected.
If your package is lost or arrives damaged, we will send a free replacement.

Non‑Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened.
(If this applies to your product, add details here. If not, delete this line.)

Your cart is empty

Refund policy